Does sitting on hold drive you crazy? Here is a simple suggestion to help you get through faster next time: Ask for and write down the extension number of your favorite sales person. Then, the next time you call, use that extension number to bring you immediately to their line without having to wait on hold.
If your favorite rep is already on a call, you will be directed into their voicemail. We know this can be frustrating, since lots of companies don’t return calls. At Randy's, we take voicemail very seriously. We train our sales crew to constantly monitor their voicemail and make every attempt to return all calls within one hour, so you’ll be sure to hear back from us promptly.